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Sheridan Point Condominium Association is a multi-family high-rise condominium building in the City of Chicago. We have 136 units, two full time Engineering staff, and multiple mechanical systems which are critical to our day to day function.

The primary motivation behind implementing Mango was simple – we had no idea what was actually happening in our building, mechanically speaking. There were often complaints of low temperature overnight, or boiler failures occurring. When we decided to purchase new high efficiency boilers, it was critical to us that we were able to monitor them to ensure that they are functioning properly and providing the best possible value.   

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We looked at multiple SCADA systems and historians prior to settling on Mango. In the end, Mango was the obvious choice. Not only is it budget friendly for smaller operations such as ours, but more importantly we were impressed by IAS’ incredibly dedicated team and their willingness to work with us.

We were also impressed by Mango’s open source background and continued active development. What truly sold us is how easy it was -- and continues to be -- to speak with the company’s support and sales staff. When we were first considering Mango, they spoke with such enthusiasm about our needs and wanting to know how IAS can best help us use Mango – we were instantly assured that Mango was the way to go.

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Since then, Mango has grown significantly and now monitors / controls multiple HVAC systems, the Association’s water features in the lobby, and domestic cold water booster pumps.

We make significant use of the Mango Graphic Dashboards. The high quality graphics provide us an easy way to take the pulse of the building. In addition, we use alarms to let us know when a critical event has occurred at the building. This is particularly useful because we know what has failed before it has a significant effect on Resident or guest comfort.

Getting started with Mango was tremendously simple – the IAS team helped substantially with the initial setup and with use of the forums and videos, Mango has continued to be a pleasure to use.

We can’t speak highly enough of the IAS team. Since first implementing Mango approximately two years ago, we have had nothing but positive experiences with IAS. The team has been incredibly responsive to our needs, and has consistently gone above and beyond.

In fact, at one point, there was a data source (Ultrasonic Flow Meter) which we couldn’t read with mango as the data type did not yet exist in the system. We posted a simple question on the forums, and in a few short weeks, with no prompting from us, the IAS team had developed the necessary framework to allow us to interface with this flowmeter at no cost. Needless to say, this is not the type of experience you get with nearly any SCADA / historian company. IAS has set itself apart in our minds as a company that truly cares about it’s customers and the product they work so hard to develop.

In the future It is our ultimate goal to use Mango to monitor and control nearly every mechanical system in the building. As our Mango database grows, the entire building gets smarter. For example, rather than having the air handler controlled simply by inlet and outlet temperature, we can take advantage of the hundreds of datapoints in Mango (such as floor by floor temperature readings) to provide much more accurate and appropriate control. The financial savings are obvious, but a less obvious, but more significant benefit is the increased comfort for our Residents and guests.

The key to successfully using Mango is being active with the Mango community. Using the forums will not only allow you to assist others, but will allow you to learn tips and tricks you never knew existed. Additionally, take advantage of the videos – they are excellent and provide wonderful reference material.
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